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Terms of Service

Last updated: 10 July 2026

These Terms of Service ("Terms") govern your access to and use of the websites, products, applications, and services (together, the "Services") provided by Xium Labs ("Xium Labs", "we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Definitions

  • "Content" means any text, data, images, models, prompts, outputs, software, or other materials made available through the Services.
  • "AI Output" means any content generated by our artificial-intelligence models or applications in response to your inputs.
  • "You" means the individual or entity accessing the Services.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and capable of forming a binding contract to use the Services. If you use the Services on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

3. Use of the Services

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business or personal purposes, subject to these Terms. You agree not to:

  • use the Services in any way that breaches applicable laws or regulations;
  • reverse engineer, decompile, or attempt to extract the source code or underlying models of the Services, except to the extent permitted by law;
  • use the Services to develop a competing product, or to train competing machine-learning models;
  • upload malicious code, attempt to gain unauthorised access, or disrupt the integrity or performance of the Services;
  • misrepresent AI Output as human-generated where doing so is unlawful or misleading; or
  • use the Services to generate content that is unlawful, defamatory, infringing, or harmful.

4. Artificial-Intelligence Outputs

Our Services may use machine-learning models to produce AI Output. AI Output can be inaccurate, incomplete, or unsuitable for a particular purpose, and may not reflect current information. You are responsible for evaluating AI Output before relying on it, and for ensuring that any decisions informed by it comply with applicable law and professional standards. AI Output must not be treated as legal, medical, financial, or other professional advice.

5. Intellectual Property

The Services, including all software, models, designs, trademarks, and Content we provide, are owned by Xium Labs or our licensors and are protected by intellectual-property laws. Except for the licence expressly granted in these Terms, no rights are transferred to you. As between you and us, you retain ownership of the inputs you submit, and, to the extent permitted by law and subject to any separate agreement, you own the AI Output generated for you from those inputs.

6. Your Content and Responsibilities

You are responsible for the inputs you provide and represent that you have the necessary rights to submit them. You grant us a licence to process your inputs solely to operate, secure, and improve the Services in accordance with our Privacy Policy.

7. Third-Party Services

The Services may integrate with or link to third-party products and services. We are not responsible for third-party services, and your use of them is governed by their own terms and privacy policies.

8. Fees

Where the Services are offered for a fee, the applicable pricing, billing, and payment terms will be set out in a separate order form or agreement. Unless stated otherwise, fees are exclusive of taxes and are non-refundable except as required by law.

9. Confidentiality

Each party may receive confidential information from the other. The receiving party will protect such information using reasonable care and will use it only to perform its obligations under these Terms, except where disclosure is required by law.

10. Disclaimers

The Services are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, Xium Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the greater of the amounts you paid to us in the twelve months preceding the claim, or £100. Nothing in these Terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud.

12. Indemnification

You agree to indemnify and hold harmless Xium Labs and its officers, employees, and agents from any claims, losses, and expenses arising from your breach of these Terms or your misuse of the Services.

13. Termination

We may suspend or terminate your access to the Services at any time if you breach these Terms or if we are required to do so by law. You may stop using the Services at any time. Provisions that by their nature should survive termination will do so.

14. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights available to you.

15. Changes to These Terms

We may update these Terms from time to time. Where changes are material, we will take reasonable steps to notify you. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at talk@xiumlabs.com.